Help & Support
National Helplines
Need to talk? Free call or text 1737 any time for support from a trained counsellor.
Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP).
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO).
Healthline – 0800 611 116
Depression - Specific Healthline
Depression Helpline – 0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions).
SPARX.org.nz – online e-therapy tool provided by the University of Auckland that helps young people learn skills to deal with feeling down, depressed or stressed.
Helplines for Children and Young people
Youthline – 0800 376 633, free text 234 or email talk@youthline.co.nz or online chat.
What's Up – 0800 942 8787 (for 5–18 year olds). Phone counselling is available every day of the week, 365 days of the year, 11am–11pm. Online chat is available from 11am–10:30pm 7 days a week, including all public holidays.
Help for Parents, Whanau and Friends
Parent Help – 0800 568 856 for parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.
Family Services 211 Helpline – 0800 211 211 for help finding (and direct transfer to) community-based health and social support services in your area.
Yellow Brick Road – Supporting families towards mental well-being.
Other Specialist Helplines
Alcohol and Drug Helpline – 0800 787 797 or online chat.
Are You OK – 0800 456 450 family violence helpline.
Gambling Helpline – 0800 654 655
Anxiety NZ – 0800 269 4389 (0800 ANXIETY).
Shine – 0508 744 633 confidential domestic abuse helpline.
Women's Refuge Crisis line – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family).
Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence).
Safe to Talk – 0800 044 334 or free text 4334 for help to do with sexual harm. Available 24/7 and staffed by trained counsellors.